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Day in hell #3

Where I ask the question:
If you have to fake out your requirement management software in order to get it to work for you, why are you using it in the first place?


And I get a lot of blank stares.


"I.T., Hello?"
"Hi, this is Rob the new guy."
"Yeah, Rob, what can I do for you?"
"I need to get access to the [intranet file server] in Moline. It's asking for a password and the one I have doesn't work."
"Oh. You'll have to call the help desk and ask them for an RFCT account."
"Great, what's the number?"
"1-309-(etc.)"
"Long distance?"
"Yeah. Help desk is corporate."
"Great."
...
"I.T., Hello?"
"Yeah, it's Rob again. My phone won't let me dial long distance. It says I'm not authorized."
"Sorry. You'll have to call the help desk to get authorization."

(beat.)

"Sorry. I'll call them tomorrow."


Notes about Des Moines:

  • Des moines is not an exotic location.

  • It's been raining since I got here.

  • I have a field trip to a farm tomorrow.

  • There is a faint smell permeating the atmosphere that I've been trying to place-- it's the smell of an old tent.

  • Pork is very important here. Like militant pro-pork activists.

  • Lots of right-wing Christian conservatives here. Interesting dinner table discussions.

  • Morning talk shows here suck. Todays topic of conversation was the Quizno's spongemonkeys ad by Rick Veitch.

  • There are no lakes. Intellectually I know this, but it still seems surprising.

  • There are no tall trees anywhere.

  • 77 cable channels. None of them carry Enterprise.




And finally I want to thank you all for helping to keep me sane. It is really nice to see all those smiling words and keep in touch with friends.

Comments

( 5 comments — Leave a comment )
windelina
Mar. 4th, 2004 07:19 am (UTC)
Do they let you escape to home on weekends??
Hey - maybe you and Mom and Bryan can have lunch on Monday! They're driving home from Minneapolis on Monday, and they'll pass through Des Moines...you should email her about that!
magicmarmot
Mar. 4th, 2004 04:53 pm (UTC)
Currently my plan is to come home on the weekends, or at least some of them. I have more update-y stuff to do after today, but I need to tub first.
I should be home friday night between 9 and 10, and I have to leave sunday afternoon. Hopefully I'll get to see 'em on Saturday and we can plan a bit then.
windelina
Mar. 5th, 2004 06:28 am (UTC)
I have a CVG directors meeting on Saturday morning, so they will be available and bored from about 11am to 1pm.
Just FYI!
Eeep.
You can't rely on our landline number (cuz it SHOULD be disconnected).
Mom's cell is eight one six six nine four seven zero eight two
magicmarmot
Mar. 5th, 2004 03:37 pm (UTC)
Hey, I had a dream about you last night. If I get a chance, I'll tell you about it.
magicmarmot
Mar. 7th, 2004 12:57 am (UTC)
Crap. Sorry I didn't get to spend any more time with you & Monte & Eve, and I won't get to see you before I leave (unless we do a lunch thing).
( 5 comments — Leave a comment )

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