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The Phone Saga continues...

Okay, remember a few days ago when I was having problems with the phone?
My extension is already assigned to someone else, my phone mail is
attached to someone else entirely, and so on?

Well, it gets even better.

Apparently, my actual extension (2020) is the default extension of the
operator. So if you call looking for somebody, and they don't have their
phone set for voicemail, it gets routed to my phone. When I dial the
operator, my phone rings.

Though the potential for tomfoolery exists in such brilliant scope, I
have so far resisted.

However, what I have done is set my phone to auto-forward to voicemail.
Which goes to the voicemail for David Reed. Apparently David Reed no
longer works here, or has moved to another branch of the company, and no
longer accesses his voice mail. Thus, anyone who calls and leaves a
message will essentially be sucked into the void.

What I really wish I could do is to reroute the call to the operator,
thus eternally terminating calls in an endless referral loop. However,
since I don't have the password to actually change anything, the
voicemail will have to do.

It's not like they're not aware of the problem. It's more that they have
ONE guy doing all of the IT and facilities management for the
entire building of 120+ people. He just doesn't have time.

I can live without a phone in my cube for a month. Anybody who really
needs to reach me can either come find me or call on my cell phone. I'd
just think it would be more of a priority for the company to get their
phone system working.

Ah, well. C'est la vie.


( 5 comments — Leave a comment )
Apr. 4th, 2005 07:50 pm (UTC)
But that would make sense...
Apr. 4th, 2005 08:11 pm (UTC)
Sounds like a plan!!
Apr. 4th, 2005 09:19 pm (UTC)
When I worked for the phone company, the entire 664 exchange was overlaid with a different exchange. My number was x 3700 (I know, lucky, huh?) and that turned out with this wacky translations flub to be the main number for the Teamsters bitch line.

At least as far as I could tell that is what it was for. I ended up setting up my voicemail to not accept messages with a greeting explaining there was a phone mapping problem and to try back later.

... after I'd deleted 30+ voicemails from my inbox, that is. I called them all back, too, to let them know their complaints weren't heard by the correct person.
Apr. 4th, 2005 11:10 pm (UTC)

Of course, I can't actually access the voicemail because it's password protected, and the guy who knows the password isn't there anymore.

Currently there are 3 messages parked.
Apr. 5th, 2005 04:09 pm (UTC)
Three! Three calls in voice mail jail! Ah ah ah!
( 5 comments — Leave a comment )

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